Take the next big step in your career with MadeComfy

Open Positions

UI/UX Designer

Sydney, Australia

The Role

To contribute to the design, research and ongoing improvement of the MadeComfy product and customer experience. This role is perfect for an experienced digital designer wanting to move into the UX space.

Key Areas Of Responsibility

  • Responsible for the look and feel of the MadeComfy product.
  • Creating and maintaining living style guides for the product.
  • Responsible for making sure the user experience is aligned with our brand.
  • Conduct user research and look for ways to improve the product.
  • Monitor and analyse the success of features via analytics and customer feedback.
  • Work closely with developers to deliver a brilliant user experience to our customers.
  • Work in a collaborative, agile team as a key contributor.

Key Skills and Experience

  • Proven track-record in digital design.
  • A good understanding of working with both mobile and desktop clients.
  • A good working knowledge of modern design tools and processes.
  • An understanding of UX and what it takes to produce a high-quality customer experience.
  • A professional portfolio of work.
  • Understanding of HTML and CSS is a plus but not a requirement.
  • A willingness and the drive to learn new things.
  • Be a self-motivated, open communicator and a team player.

MadeComfy Technology Values

  • We work for the business and strive to build technology that empowers it.
  • We are customer-focused. We love hearing positive feedback about the product.
  • It’s okay to make mistakes as long as long as we learn from them. We move fast and we improve every day.
  • We respect our colleagues skill sets and backgrounds. Everyone is a contributor.
  • We are both teachers and students. Everyone has something to learn and something to teach.
  • We strive to learn new things but understand when it is prudent to use tried and tested technology.
  • We look for the shortest path that delivers value, but this path should be robust and scalable.

Apply Today!

Please send your CV and a cover letter to careers@madecomfy.com.au.

Inbound Sales Consultant

Sydney, Australia

The Role

To contact and convert inbound leads by coordinating the initial contact, submitting compelling proposals and setting first sales appointments.

Key Areas Of Responsibility

  • Respond to new leads in the timeliest manner.
  • Manage continuous communications with new and previous leads.
  • Prepare and submit service proposals to qualified leads.
  • Set appointments and first home visits.
  • Enter and maintain information about leads into our CRM.
  • Deliver sales KPI reports weekly and monthly.
  • Provide a first "wow" experience for property owners contacting MadeComfy

Key Skills and Experience

  • Min. 2 years experience in Sales roles.
  • Demonstrated planning and organisational skills, including the ability to manage competing priorities and meet deadlines.
  • Excellent oral and written communication skills.
  • Previous experience providing administrative support in a fast-paced environment.
  • Well-developed written communication skills.
  • Intermediate/Advanced skills in Microsoft Office.
  • Clear thinking and acting under pressure.
  • Passion for customer service.
  • Goal driven "Can Do" attitude.
  • Self-motivated with a passion and energy to drive new ideas and deliver excellent results.

Apply Today!

Please send your CV and a cover letter to careers@madecomfy.com.au.

Guest Service Assistant

Sydney, Australia

The Role

To ensure the smooth guest experience and delivery of the MadeComfy service.

Key Areas Of Responsibility

  • Coordinate guest arrivals and ensure preparations are made.
  • Check standard of cleaning services delivered by contractors.
  • Ensure contractors comply with all MadeComfy standards, policies and procedures.
  • Check-out inspections and damage report.
  • Provide exceptional customer service at all times.
  • Providing training to contractors on MadeComfy processes and procedures.
  • Overseeing the appropriate management of the MadeComfy warehouse.

Key Skills and Experience

  • Australian driver’s license and vehicle.
  • Be honest, reliable and have integrity.
  • An eye for detail and customer service skills.
  • Excellent presentation.
  • Excellent communication and organization skills.
  • Be passionate and willing to learn.
  • Willing to sometimes work weekends and after hours.

Apply Today!

Please send your CV and a cover letter to careers@madecomfy.com.au.

Housekeeper & Housemen

Sydney, Australia

The Role

We are looking for enthusiastic passionate housekeeper and houseman to join our team. The role of the housekeeper and housemen will be to maintain the high standard of cleanliness in our managed properties across Sydney.

Key Areas Of Responsibility

  • Service and clean all allocated properties ensuring all tasks are completed in a timely manner to the required standard.
  • Stock and maintain your vehicle with the correct linen, equipment and amenities for the allocated properties daily.
  • Follow our hygiene, security and safety standards.
  • Provide exceptional customer service to our guests and home owners.
  • Undertake special periodical cleaning projects as directed.
  • Report any maintenance or property damage promptly.
  • Handle all chemicals and equipment according to specific instructions.

Key Skills and Experience

  • Minimum 2 years Housekeeping/Houseman experience in a 4-5- star hotel or similar.
  • Availability to work across a 7-day roster.
  • Self-checking/supervisory experience favourable.
  • Australian Drivers licence and vehicle.
  • Ability to work unsupervised.
  • Excellent communication and organisational skills.
  • Able to handle multiple tasks at one time.
  • Organise and time efficient.
  • Passionate and committed to providing a high standard in cleanliness and presentation.
  • Proficient knowledge with computers, devices and apps.
  • Be honest, reliable, punctual.

Apply Today!

Please send your CV and a cover letter to careers@madecomfy.com.au.

Sales Development Representative

Sydney, Australia

The Role

MadeComfy is a fast growing Start-Up and Sydney's leading service provider for short term holiday rentals. MadeComfy enables home and investment property owners to rent out their homes offering an end to end service including marketing, booking & guest management, check-in and housekeeping. We also cater our guests with a special local touch. Our customers (Hosts and Guests) come first and we do everything it takes to make them happy. We are expanding and are looking for a passionate Sales Professional with outstanding verbal, writing and relationship management skills to join us as Sales Development Representative. You will be responsible for driving the pipeline through outbound prospecting, following up on in-bound marketing sourced leads and contacting inactive and old contacts.

Key Areas Of Responsibility

  • Provide a first "wow" experience for property owners contacting MadeComfy.
  • Proactively chat online, make phone calls and email potential prospects.
  • Manage continuous communications with new and previous leads.
  • Nurture prospects in your own pipeline until ready to convert to opportunities.
  • Set appointments and first home visits.
  • Prepare and submit service proposals to qualified leads.
  • Enter, maintain and nurture leads in our CRM
  • Deliver sales KPI reports weekly and monthly

Key Skills and Experience

  • Min. 1 years experience in Sales roles.
  • A dynamic and smart, hard worker with a passion and energy to drive new ideas and deliver excellent results
  • A self-starter with the ability to problem solve individually and part of a team.
  • Has demonstrated planning and organizational skills, including the ability to manage competing priorities and meet deadlines.
  • Excellent oral and written communication skills.
  • Previous experience providing administrative support in a fast-paced environment.
  • Intermediate/Advanced skills in Microsoft Office.
  • Passion for customer service.
  • Goal driven "Can Do" attitude.
  • Self-motivated with a passion and energy to drive new ideas and deliver excellent results.

Key Skills and Experience

  • Join a fast growing Start-Up and be part of the success!
  • We give you the flexibility, capability and environment to build your future!
  • We dare to be different and like to make a difference
  • We promote a service focused attitude, which is unique, personal and flexible

Apply Today!

Please send your CV and a cover letter to careers@madecomfy.com.au.

Marketing Executive

Sydney, Australia

The Role

MadeComfy is a fast growing Start-Up and Sydney's leading service provider for short term holiday rentals. MadeComfy enables home and investment property owners to rent out their homes offering an end to end service including marketing, booking & guest management, check-in and housekeeping. We also cater our guests with a special local touch. Our customers (Hosts and Guests) come first and we do everything it takes to make them happy. We are expanding and are looking for a passionate Sales Professional with outstanding verbal, writing and relationship management skills to join us as Sales Development Representative. You will be responsible for driving the pipeline through outbound prospecting, following up on in-bound marketing sourced leads and contacting inactive and old contacts.

Key Skills and Experience

  • Active in social media and have a good knowledge of digital marketing eco-system Exceptional writing skills.
  • Video editing or Photoshop skills desirable
  • Positive attitude, naturally curious and ability to adapt to the fast pacing start-up environment.

Key Skills and Experience

  • Join a fast growing Start-Up and be part of the success!
  • We give you the flexibility, capability and environment to build your future!
  • We dare to be different and like to make a difference
  • We promote a service focused attitude, which is unique, personal and flexible

Apply Today!

Please send your CV and a cover letter to careers@madecomfy.com.au.