Meet the Team

Prior to founding MadeComfy Sabrina worked in commercial management roles for Colgate Palmolive and Kellogg’s. Sabrina is a CPA and has completed an MBA and a photography degree. Since growing up in Venezuela, South America, Sabrina was passionate about travel and interior design. Coming from a family of entrepreneurs she was always looking for a way to combine her passion for travel and design with her professional experience, until founding MadeComfy. Sabrina’s determination, creativity and attention to detail have created a strong foundation for the brand and customer experience of MadeComfy.

Quirin has developed the vision and strategy for MadeComfy. He is an entrepreneur with strong experience in sales, operations management and strategy. Quirin has a Masters in Industrial Engineering and an MBA. Born in Munich, Germany, Quirin is keen on travel, sport and adventure. In his spare time, Quirin is actively engaged with Jayma Kunan, a charity he runs with close friends to help children in poverty-stricken South America and Moldavia.

Tom joined MadeComfy in 2017, bringing more than 20 years' experience building software and technology teams to the role. Tom has worked across diverse industries including energy and media and specialises in startup businesses. Tom's passion for startups, solving scalability challenges and building teams attracted him to MadeComfy.

Nina's professional experience includes working in fast-paced, high-growth multinational organisations using a performance-driven marketing approach. Nina is particularly interested in the travel industry, where she sees the sharing economy provides a more authentic guest experience for mutual benefit. Born in Korea, Nina loves the beach and Australia's chilled-out culture. Recently returned from a round-world adventure, her favourite place so far is India.

Mike spent more than 10 years cloudtech company Rackspace where he managed sales, marketing and channel teams in London, Hong Kong and Sydney. Mike enjoys working in high-growth organisations that disrupt the market with new technologies in a way that genuinely benefits everyone. Made Comfy benefits home-owners, investors, and travellers by opening up properties to short-term rentals. Outside work Mike loves to sail on Sydney Harbour and adventure travel.

As Head of Customer Service at MadeComfy, Louise is here to develop the culture which provides “wow” customer service. She is passionate about growing, developing and inspiring an overall customer experience.

Louise has 21 years experience in the Travel and Tourism Industry; encompassing roles with business and operational management, business strategy and overall leadership responsibilities.

She commenced her career at BCD Travel in 1996. During her time with this company she held various senior and executive management roles, including Head of Systems and Technology, Head of Operations and General Manager. In 2012 she was appointed Managing Director Australia where she oversaw all commercial, financial and operational functions. In leading the Australian operation Louise set the company’s strategic direction to power customer success by making the most of travel investment, keeping traveller’s safe and enhancing the traveller experience.

Louise was born and raised in Sydney, however lived in Brisbane for 14 years. She recently returned to her home town of Sydney with her husband Gavin, our three year old son Lucas and her beloved Weimaraner, Gilmour. She loves spending time with her family and friends. Louise enjoy cooking and dining out at nice restaurants. Her husband and she share a love of music and have been to many music festivals and live concerts over the years. Above all, she loves to travel.

Clifford Rosenberg joined MadeComfy’s advisory board in June 2017 to help provide direction on overall strategy and to also mentor the MadeComfy leadership team. Previously, Cliff led a team of 300 staff as Linkedin Managing Director South East Asia, Australia and New Zealand. Cliff is also a non-executive director, investor and advisor for a number of ASX-listed companies including Afterpay and Dimmi. Cliff was attracted to MadeComfy as an investment opportunity as he saw a win-win opportunity for both homeowners and property investors. He recognised opportunities for investors maximising returns from short-term rentals, and for guests, a guaranteed high-quality great short-term rental experience as an alternative to hotels and other traditional holiday accommodation.

After a senior management career with Hewlett Packard, Compaq Computers and 3Com in the UK and Germany, Manfred Hasseler founded and managed several successful offline and online businesses, one of them disruptive online auction site Swoopo with operations in Europe, the US and South Korea. He is a founder and director of a new wine business format, We Love Vino and a long-term investor and advisor at skill-sharing platform Airtasker. Manfred joined the MadeComfy advisory board in 2017 and is also an investor. He advises on overall strategy and growth for MadeComfy and brings a wealth of experience from startups in Australia, Germany, Asia, Europe and the United States

Rolf Hansen is the co-founder and former CEO of Australian telco ‘disruptor’ amaysim, an ASX listed company founded in 2010 to both simplify and improve mobile phone and internet services for customers at affordable prices. In 2005, prior to amaysim, Rolf co-founded Simyo, a major disruptor in the European telco market. Rolf joined the MadeComfy advisory board in 2017 and is an investor. Rolf’s dedication to company culture and providing customer-centric mobile services aligns neatly with MadeComfy’s customer service-focused solution where short-term rental property hosts and guests are at the heart of the business. Rolf advises the MadeComfy team on strategy, building a strong company culture and delivering game-changing customer service.

Peter O’Connell is a co-founder and ex-Chairman of ASX-listed Australian telco amaysim and Co-Founder and Chairman The Chic Group. Peter joined MadeComfy’s advisory board in 2017 and is an investor. Peter has served on a number of boards for public companies including Ticketek, Perisher Blue and Stadium Australia, as well as government boards including Film Australia, The Australian Museum and NSW Major Events Board. Peter supports MadeComfy through his extensive personal and professional networks and offers advice on scaling and developing strategies around expanding MadeComfy’s services.

Investec Emerging Companies Advisory Hein Vogel joined the MadeComfy advisory board in 2017, having also advised on key developments in the Australian telco startup amaysim and negotiating on structure and transfers for several ASX-listed companies over the past decade. Hein specialises in investing in advising and connecting emerging companies and entrepreneurs. At MadeComfy Hein provides financial, legal and strategic advice to the team, and is also an investor.

Julian's passion for sales and enterprise is matched only by his appetite for international travel and gastrofood. Undoubtedly inspired by his French roots, Julian has travelled extensively, covering over 35 countries, has worked in the Travel Industry as a sales representative for Flight Centre, and has set up his own Gourmet Food Truck business in his spare time!

With a natural flair for spotting sales opportunities, Julian brings to MadeComfy a drive to get bigger and better everyday.

As his first experience in a small business, Julian believes MadeComfy is the perfect fit for his entrepreneurial spirit to fly! At the end of a long day, Julian enjoys nothing more than relaxing with a cold beer, and spending time with his baby Husky, Jaffle.

Our newest recruit in the Sales team is Abigail Howells, hailing from Herefordshire where she grew up in an idyllic English countryside setting, riding horses and building fires. Fast forward to today and she brings with her a wealth of property management experience having worked for 6 years at Hayes Sales and Lettings looking after the portfolios of the rich and famous (Shane Warne, Liz Hurley and Richard Hammond to name a few!!!)

Armed with a Law Degree she made a career u-turn from Uni to Sales to pursue her passion for Property and thus landed in the Short Term Rental market as she believes it’s a growing and innovative industry.

Priding herself on trust, rapport building and confidence with both home owners and investors alike, she has a knack for driving new business and creating long lasting relationships. When not pursuing her property dreams she’s taken time out of her busy life to travel India to become a yogi and tries to Pranayama on Bondi Beach every sunrise.

Born and Bread in Wellington New Zealand, Josh had always had ambitions to play football overseas. Being someone who was very focused and had his eye on the prize, Josh’s hard work was rewarded when he was offered an Athletic and Academic Scholarship to Missouri State University. At MSU Josh’s team won their conference championship 2 out of the three years he played there. He then graduated with a degree in Entrepreneurship and Economics with honors, while completing half of his MBA in International Business.

After graduating Josh then worked for Diamond Resorts International, on the sales and marketing team, where he traveled across America to meeting on the travel team. After leaving America to come back to New Zealand, Josh wasn’t home for long where he caught a way one ticket to Sydney to explore more opportunities and after shortly being in America Josh joined MadeComfy as a Business Development Manager.

Growing up in a house full of real estate agents, Luke’s knowledge for the local market stands out. Previously having worked in the music industry and media sales roles in Melbourne and London, Luke brings a wealth of experience in client side relationship building with a trusting and gregarious approach that always puts the customer first.

Having spent large chunks of his life in places like Japan, South America and continental Europe, Luke loves culture and his ability to work with people from different backgrounds coming to the forefront.

A staunch Melbournian, he loves his inner city bars and restaurants along with his AFL and can be caught usually spending time around the pubs in his home suburb of Fitzroy or boxing at the local gym.

Knowing Melbourne like the back of his hand, he is the first point of contact for any enquiry that you may have.

For the past 13 years Mel has been assisting clients to buy, sell and lease property. Mel’s philosophy has always been to create lasting relationships with her clients. Her goal is to become a trusted adviser to clients so they know who to turn to when it comes to property. When representing her client’s interest Mel demonstrates passion, integrity and empathy at all times. As a property investor herself she knows what it’s like to receive great advice and positive financial outcomes. She is committed to providing the service that she expects from others.

Having extensive experience working in digital marketing roles in London and Sydney, as well as a Diploma in Digital Marketing Strategy; Tanya is passionate about marketing and all things digital.

At MadeComfy she is focused on promoting our services to new customers and making our ads stand out online. Having gained experience working at larger organisations across publishing, telecommunications, FMCG and not-for-profit industries during her career; she's enjoying her first taste of working for a passionate, close-knit start-up.

Originally from the UK, Tanya is in love with the sunny Sydney weather and has no regrets about replacing her commute on the London Underground for a ferry across Sydney harbour. When she's not out in the waves learning to surf, she enjoys exploring NSW and seeking out all the best camping spots it has to offer.

Thalita's first overseas trip was in 2008, when she joined a friend to spend a few weeks in Argentina, not too far from her home country, Brazil. On the way back, she felt the “post travel depression” for the first time in her life, and just to avoid having this feeling again, she never stopped travelling!

After finishing her studies in Journalism, back in 2011, Thalita didn't think twice before packing her luggages and purchasing a one-way flight ticket to the Old Continent. She decided to settle down in Germany for some time, where she kicked off her professional journey in Marketing and completely fell in love with the concept of Inbound Marketing.

Not tired of buying one-way flight tickets, she landed in Australia in 2017. Thalita joined the MadeComfy family in the following year and here she takes care of all things content, from the social media channels to email communications and video production.

Natascha has extensive experience in the Tourism and Hospitality industry while working across different cultures including USA, UK, Germany, United Arab Emirates and Australia.

At MadeComfy Natascha is leading the daily operations and has recruited, trained and managed a growing team of Guest Service and Operational Team Members in Sydney and remotely.

During her career she has gained comprehensive knowledge in accommodation operations including front office, reservations and housekeeping. She has worked for companies such as Ovolo hotels and Intercontinental Hotel Group.

Natascha is passionate about the Guest Experience and is always seeking for ways to improve it with new and innovative ideas.

When not travelling, Natascha enjoys great food and wine and is preparing for her first half marathon.

Lucas is software developer he is graduated in Tourism and Web Development, being on the filed of tourism for 10 years he has a deep understating of the needs of the user. Passionate for technology he's specialised in the integration of digital tools for the traveler needs.

When he is not on the computer doing some code you can find him on a bbq cooking some of the traditional foods of Brazil

A Sydney native with 20 years of experience in IT and more than 10 years in software development, Boris recently left consulting to focus on startups. As a Technical Lead he is helping build and scale MadeComfy’s technology team and platform.

Born in Tahiti, Ryan decided to settle in Sydney in 2012 and start his career in software engineering. He has developed over the years a real interest in developing Web applications across the full stack of technologies. As a Senior Software Engineer, he, along with the rest of the tech team, will help MadeComfy 2.0 become a reality.

Originally working as a web designer developer extra special combo, Rauri migrated towards pure programming towards the end of the noughties, wrapping up with a 5 year stint of extreme short term contracting around digital agencies in London. Returning to Australia, Airtasker kept him busy for the next 5 years, seeing them grow from a team of 6 to 100+. Backed by 20 years of web development experience, Rauri brings Technical Lead chops to the table, well nourished with a solid love for graphical programming. The demoscene started it all!

Jana is specialised in Visual Design and in her past has worked on various projects for individuals, agencies and start up businesses.

She is passionate about solving significant and complex problems and creating enjoyable digital experiences.

Originally from Germany, Jana loves the Australian culture, weather and beautiful nature. In her free time she enjoys spending time with her little family.

With over 10 years experience in the financial markets and trading industry, Maria leads the Business Intelligence team in MadeComfy.

Maria has worked for reputable companies such as JP Morgan and Optiver in the area of risk management. Everyday Maria would assess the market exposure of trading strategies and the positions held by these companies' portfolios.

At MadeComfy, Maria is the person behaind building dynamic pricing which is a key to achieving great rental returns for our homes.

She loves the challenge of working in a start-up and especially with a team that is so passionate and committed to creating Australia's most trusted short-term rental company. Maria is also passionate about property styling and good music.

With a graduate degree and 4 years’ experience in Automation and Robotics, Tyler is a passionate specialist in Big data and knowledge management. Tyler is currently in the Business Intelligence team and is focusing on data mining, machine learning modeling, improving and developing Madecomfy’s pricing strategy.

Paula started working in various hospitality roles since an early age. Her first housekeeping role was as supervisor/trainer in 2010. In 2015 she moved to Sydney, Australia and since has been part of Four Seasons and Meriton housekeeping teams as Assistant manager and administrator.

In MadeComfy she is in charge of never-a-dull-moment largest department – Housekeeping. She has a passion for improving and excelling the standard of work provided by her team.

In her spare time, Paula is studying Human Resources and she loves hiking or playing with her spoiled dogs Niki the Corgi and Molly the Australian Cattle dog.

Mish has lived a unique existence both on land and the sea. His studies led him to a life as an Electronics and Electrical engineer on commercial shipping vessels for the past 5 years travelling across the world by water and landing on five continents.

Taking these invaluable life lessons as a starting point, Mish relocated to Australia from India in 2016 with his partner to build a new life on land and is thriving in this new and exciting environment. Mish has been with MadeComfy since landing in Sydney and has brought in depth international, electronic and maintenance knowledge and resolution strategies, from his vast personal and professional experiences.

By night Mish can be found playing soft, poetic tunes across various Inner West venues. A storyteller by nature, Mish enjoys sharing and connecting with people through his love and dedication to his music.

Started his career as an auditor at one of the big four accounting firms 10 years ago, Thio has now expanded his professional experience beyond auditing and accounting. Thio has worked across diverse industries from media research to fashion, financial services to manufacturing, he has experienced them all. When he came to Australia about 3 years ago, he decided to branch out his knowledge into a new area that he found exciting and challenging, the hospitality industry. He completed the post graduate degree in international hotel management at BMIHMS @ Torens University before completing his MBA at AGSM @ UNSW Business School.

While completing his MBA on an exchange program at Tuck School of Business in the US, Thio also found a great interest about the real estate management and entrepreneurship. All this journey has brought him to MadeComfy which he thinks is unique, attractive, and a perfect fit for his inquisitiveness. Thio lives by the old axiom “Less is more” and he will use his experience to develop and streamline the processes and procedures at MadeComfy as the company grows.

In his spare time, Thio loves hanging out with families and friends as well as playing tennis, squash or badminton. He likes listening to music too but very bad at remembering the song titles or singers.

Having grown up living and breathing real estate, it only felt natural that after University Danni choose to begin her career in real estate. She first started leasing properties for a boutique agency and then onto managing a portfolio of multi-million dollar homes across Sydney’s Northern Beaches. Before joining MadeComfy, Danni gained online travel experience from one of the world’s largest booking sites, specialising in business development and onboarding short-term accommodation.

At MadeComfy, Danni works within our Customer Experience team; who are responsible for managing the ever-growing portfolio of homes and owners.

Originally from the US, Stacy has a background in business, sales and property management and is also a licensed real estate agent (USA), bringing with her a wealth of industry experience.

She is a member of the Customer Experience team for Madecomfy - a cohesive team that manages a growing number of owners property portfolios. Her goal is to continue to expand her reach and to be the number one short-term rental management company nationwide and continue to provide unparalleled service to our clients.

Coming from a real estate and customer service background, Imogen has spent many years servicing customers and their needs. When she started at MadeComfy in November 2017, Imogen was looking for a role that would combine her two passions; property and travel. Fortunately she joined the right company! Imogen began as an Operations Assistant, where she worked hard to ensure guests were welcomed into our homes with warmth and enthusiasm. In July 2018, she moved into the Customer Experience team to support our home owners with their MadeComy journey. Imogen is eager to assist whenever she can and enjoys sharing her knowledge from her previous role with her new team.

So far, Imogen has travelled solo to both Asia and North America, and she can't wait to explore more of the world. Her favourite cities include Singapore, Vancouver and Seattle, where she would love to live in the future to learn the art of glassblowing. In her spare time, Imogen enjoys discovering new "foodie" hotspots and sharing a bottle of wine with friends. She has recently been attending weekly trivia nights and is planning on joining a pottery class. Her current goal is to learn Spanish so she can travel to South America!

Reny has professional background in Financial Management, Accounting and Auditing in Banking, Manufacturing, Construction, Services and Telecommunications sectors in Venezuela and Australia. He worked as Auditor at PwC Venezuela and BBVA Provincial in the Financial Area, reaching the position of Sub Unit Director. Reny is passionate about his career and is on the way to obtaining CPA in Australia.

Reny loves analysing, simplifying and automating processes at MadeComfy. He believes that if there are structured processes, there are happy customers.

In his free time, he enjoys outdoor activities such as boxing sessions at the nearby park or running with his favourite music.