Professional Airbnb management Gold Coast

Our Airbnb management fees start from 20%, calculated on booking revenue after booking-platform fees. Your rate is tailored to your property, availability and service needs. It covers listing optimisation, smart pricing, 24/7 guest support, compliance support, and cleaning and maintenance coordination.

Your personalised quote sets out your rate, GST treatment, what’s included, the one-time onboarding fee for property preparation and any separate property costs, so you know what to expect before getting started.

We prepare a forecast for your property and the dates you plan to make it available. The comparison accounts for seasonal demand, expected booking income, booking-platform and management fees, and separate operating costs. A beachfront holiday home and a Southport apartment can have very different booking patterns. We compare the expected net outcome with a long-term lease over the same period; income and occupancy are not guaranteed.

We assess apartments individually, including those in buildings with shared pools, gyms or reception facilities. Before taking over, we check the property’s permitted use, existing management agreement, access arrangements and which facilities your guests are entitled to use. An on-site reception desk does not necessarily provide services to independently managed apartments. Those details are made clear in the listing and arrival instructions.

We pay your rental earnings monthly by bank transfer to your nominated account. Your owner dashboard brings together bookings, income, financial statements and property updates, with service charges itemised on your statement. You can also compare your property’s performance with the local short-term rental market.

We assess entire homes and apartments based on their location, condition, layout, available dates and permitted use. On the coast, practical details such as parking, cooling, laundry, beach access and the condition of outdoor furniture can make a meaningful difference to the guest experience. We identify any preparation, furnishing or safety work needed and discuss the costs before you commit.

You may need development approval to change a private residence to short-term accommodation. The answer depends on the property’s planning status, existing approval conditions and proposed use. Confirm the position for your address with the City of Gold Coast or a qualified planner before listing. For apartments, also check the relevant scheme by-laws and building arrangements; these checks do not replace planning approval.

We review demand around school holidays, weekends, conferences and local events, then adjust rates and minimum stays for the property. Outside peak holiday periods, suitable homes may also appeal to business travellers, people relocating or guests visiting family for longer. We use the property’s booking patterns and available dates to refine the mix of stays, rather than assuming summer demand will continue all year.

Yes. Reserve personal stays through your MadeComfy owner dashboard, subject to existing guest bookings. Let us know the dates you want to keep, especially during school holidays and other popular periods. We factor those dates into your income forecast so it reflects when the home will actually be available to guests.

We can help plan a handover, subject to your existing agreement and any building-specific arrangements. Before setting a launch date, we confirm notice requirements, future reservations, listing ownership, keys and access to shared facilities. This is particularly important in resort buildings, where reception, parking or amenities may be tied to an existing letting arrangement.

We arrange cleaning, fresh linen and towels, and restocking between guest stays. Regular changeover cleans are covered by the guest cleaning fee. Housekeepers complete MadeComfy’s training and certification program, with photographic reporting and quality checks helping keep your property ready for each arrival.

Our team coordinates repairs with trusted trades and keeps you informed through your owner dashboard. Our support team is available 24/7 for urgent property issues and arranges the appropriate response. Repair approval limits are agreed with you in advance, and repair costs are separate from the management fee.

We use guest ID checks, screening and clear house rules to help protect your property. For busy event and holiday periods, the permitted guest numbers and building rules are especially important. If damage is identified, we document it, keep you informed and coordinate repairs within agreed approval limits. Claims depend on the relevant booking-platform or insurance terms, so you should maintain cover suitable for short-term letting.

We first assess the property, its rental potential and the requirements that need to be addressed. An onboarding specialist then coordinates preparation, photography, listing creation and pricing. You can review and approve the listing before launch. Timing depends on the home’s readiness, any required approvals and the handover arrangements. Once bookings begin, we use guest feedback and booking performance to refine the listing and rates.